Product information
Spain & Portugal
Free Shipping in orders over 100€
8,00€ - In orders 99€ & under
Same day shipping 3-4 days delivery
Europe
10€ flatrate
Same day shipping 3-4 days delivery
Rest of the world
30€
Same day shipping
5- 7days delivery
RETURNS
30 day return policy after order confirmation
Prices are not duty inclusive, extra duty charges might apply outside the EU Free Trade Zone.
Spain & Portugal
Free Shipping in orders over 100€
8,00€ - In orders 99€ & under
Same day shipping 3-4 days delivery
Europe
10.00€ UPS Standard
Free Shipping on orders over 250€
Same day shipping 3-4 business days delivery
International Orders
Local taxes and duties are not included in orders outside de EU zone
Please note that extra charges might apply.
Rest of the world
30€
Same day shipping
5- 7days business days delivery
RETURNS
30 day return policy after order confirmation
Contact: shop@delastore.com
prepaid shipping label
8,00€ Return fee
Ship at your own cost to:
Dela Store
Reyes Católicos 7
20006
San Sebastián
Spain
Prices are not duty inclusive, extra duty charges might apply outside the EU Free Trade Zone.
.
F.A.Q.
What payment methods can I use?
We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
How To Return My Items?
We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.
